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If you are awaiting a face-to-face appointment, then we will aim for your medical appointment to be within 10 miles of your home address. Once the assessment is booked the address and further details will be in the medical section of your online account. You will receive documents directly from the agency and ourselves with appointment details.

If you are clinically vulnerable to Covid-19 you can request a remote appointment from the medical agency. If you are attending a remote medical you will need a quiet, well-lit area and a laptop, tablet or mobile with a working camera and microphone.